From b756f7df3e2e9734a6c5057a11dd2365e712ccea Mon Sep 17 00:00:00 2001 From: Jay Date: Wed, 31 Aug 2022 00:02:16 +0000 Subject: [PATCH] syntax test --- ...risk-call-queues-agents-building-a-call-in-show.md | 11 ++++------- 1 file changed, 4 insertions(+), 7 deletions(-) diff --git a/pbx/_posts/2021-12-18-asterisk-call-queues-agents-building-a-call-in-show.md b/pbx/_posts/2021-12-18-asterisk-call-queues-agents-building-a-call-in-show.md index 5f598b5..d3ed7c5 100644 --- a/pbx/_posts/2021-12-18-asterisk-call-queues-agents-building-a-call-in-show.md +++ b/pbx/_posts/2021-12-18-asterisk-call-queues-agents-building-a-call-in-show.md @@ -18,7 +18,7 @@ Anyway…after three days of stumbling around search results, reading older revi I did not keep track of what modules I had to activate in my barebones install; I know I activated voicemail and while applications a while back; I don’t remember if db was in the minimal config. I don’t think queue requires any of those, so it’s probably a good bet these are all you’ll need to put in modules.conf: -``` +```bash load = app_queue.so load = app_agent_pool.so @@ -33,16 +33,13 @@ I seem to remember in reading the documentation, you needed to make sure that ap I wanted the call agent function simply so I could use \* and # on the deskphone in a way that felt “more radio” than punching them on a softphone. I mostly just didn’t want to have to switch apps to switch calls. This is what gave me the most trouble, mostly due to the lack of chan\_local and knowing that I had to specify the agent as local…and…wow. The way agents are created is also VASTLY different than the old software. You no longer have a single \[agents\] context that specifies agents; each agent ID gets it’s own context. -``` +```bash [501] ackcall=yes - acceptdtmf=# - autologoff=0 - musiconhold=silence ``` @@ -54,7 +51,7 @@ This is my absolute minimal configuration for Agent 501. The options themselves I was so close on this one. In fact the only thing I had wrong was how I was adding agents as members. Most docs and examples made it look as easy as: -``` +```bash member = Agent/501 @@ -63,7 +60,7 @@ member = Agent/501 But no, that’s wrong; and it was only after reading about the change to app\_agent\_pool and a forum post that I figured out how to actually specify an agent as a member: -``` +```bash member => Local/501@agents,,Jay,Agent:501